T-Mobile Idea Labs

NDA-protected connected-care concept prototype exploring remote support, wearable signals, and service storytelling without exposing protected implementation details.

  • RoleSenior UX Designer
  • Timeline2020
  • Scope5G / IoT / Healthcare UX
  • 5G
  • IoT
  • Healthcare UX
  • Narrative Design
  • Prototype
T-Mobile IoT health prototype case study cover

Confidential Access

NDA protected case study

This case includes healthcare-adjacent prototype material and is password-gated for approved NDA viewers.

Hint: Provided after NDA clearance.

Brief

Brief

Present a connected-care prototype direction in a way that communicates the service opportunity without exposing protected implementation details.

Role
Senior UX Designer
Constraint
Healthcare-adjacent scenarios, partner context, and prototype specifics require NDA-safe summarization in the public portfolio.
Outcome
Created a protected case-study path that frames the concept clearly while reserving sensitive details for approved viewers.

At a glance

Quick view

Scroll the device for role, team, tools, platform, and project scope.

my role

Senior UX Designer

client

T-Mobile

team

  • Cross-functional UX
  • product
  • and engineering collaboration

tools used

  • Figma
  • Axure
  • Photoshop
  • Principle
  • Office

platform

Mobile-first prototype + service flows

Flows

Flows

Each lane isolates the clearest evidence so reviewers can scan the work in order.

01

Context · Background and constraints

Idea Lab Archive

8 frames across 3 sets

Open set

Tools

Tools used on project

The working set used to research, prototype, align, and ship this case.

  • Figma
  • Axure
  • Photoshop
  • Principle
  • Office

Story

Story

Hypothesis

A narrative prototype could make a complex connected-care concept easier to evaluate while keeping sensitive operating details protected.

Insights

Public summary is intentionally limited; detailed healthcare-adjacent flows and prototype evidence remain behind NDA access.

Story

Decision points

  1. Direction Chosen path and rationale

    Frame the work as a high-level service narrative and keep detailed flows, screens, and artifacts inside the protected case.

  2. Validation Testing and refinement

    Stakeholder reviews shaped the concept narrative; detailed validation notes remain NDA-protected.

  3. Engineering Handoff, specs, implementation

    Vision framing, prototype direction, and design notes are represented through the protected case materials.

Story

What changed

  • NDA-safe public summary for a connected-care prototype
  • Protected case path for approved viewers
  • High-level service narrative without exposing sensitive flows
  • Portfolio treatment that preserves confidentiality while showing role and intent

Highlights

Highlights

A quick scan of the moments that best explain the problem, the pivot, and the payoff.

Archive

Archive

01Context

Idea Lab Archive

4 assets scan

Context

Legacy Cover Export

3 assets scan

Context

Archive snapshot

Artifacts

Artifacts

Recruiter-ready briefs, findings, specs, and readouts that show how decisions translated into shipped outcomes.

Worked with the following clients